AI Use & Governance Policy

1. Purpose

The purpose of this policy is to clearly define Validateskills.com’s position on Artificial Intelligence (AI) and outline the governance controls we maintain to ensure responsible, transparent and ethical operations. Although Validateskills.com does not use AI within assessment processes or decision‑making workflows, we recognise the importance of maintaining strong governance aligned to internationally accepted standards, including ISO‑aligned principles for responsible technology management.

2. Scope

This policy applies to:

All services, digital platforms and assessment activities operated by Validateskills.com

All employees, contractors, assessors, partners and suppliers

All information, data and content processed through our systems

Any potential future evaluation or consideration of AI‑assisted technologies

3. Policy Statement

Validateskills.com does NOT use Artificial Intelligence (AI) to analyse evidence, interpret user submissions, generate assessment outputs or make decisions regarding individual skills or competencies. All assessment outcomes are produced through human judgement, ensuring accuracy, contextual understanding and professional oversight.

We commit to maintaining transparent and ethical practices and to ensuring that our use (or non‑use) of AI is clear, consistent and fully aligned with our values and obligations.

4. Principles of AI Governance

Even though AI is not used within our platform or assessment processes, Validateskills.com operates under a governance framework inspired by ISO‑aligned principles, ensuring we uphold responsible practices now and in the future.

4.1 Human‑Centric Decision Making

All assessment decisions are made by qualified human assessors.

Automation is limited strictly to non‑decision functions (e.g., workflow routing).

No automated scoring, profiling or algorithmic decision‑making is used.

4.2 Transparency & Accountability

We publicly state that AI is not used in assessments or decision processes.

All internal controls maintain clear responsibility for any technology use.

Any future consideration of AI would require full documentation, risk assessment and approval.

4.3 Data Protection & Privacy

No personal or organisational data is used for training or improving AI systems.

No information is shared with third‑party AI tools or external automated systems.

Data handling remains fully compliant with applicable data‑protection laws.

4.4 Ethical Foundations

Even though AI is not deployed:

We maintain ethical guidelines relating to fairness, bias prevention and responsible technology use.

Any future AI introduction would require compliance with ethical principles related to human oversight, explainability, traceability and equity.

4.5 Risk Management & ISO‑Aligned Controls

Validateskills.com aligns its governance approach with ISO‑style principles for responsible technology oversight, including:

Documented governance roles and responsibilities

Risk identification, assessment and mitigation

Change‑control processes for new technology adoption

Continuous review and improvement

Clear communication of technology use to stakeholders

This ensures our governance model remains robust and future‑ready, even in the absence of AI.

5. Prohibited AI Uses

To safeguard trust and transparency, Validateskills.com explicitly prohibits:

Automated or algorithmic decision‑making affecting user assessments

AI‑generated content presented as official assessment feedback

Profiling or inference about individuals using AI systems

Training external AI systems using Validateskills data

Use of generative AI during assessment evaluation